Privacy Policy

At The Peacock at Rowsley, your privacy is incredibly important to us.

In brief summary of our privacy policy:

We do not sell, trade, or otherwise transfer the information you share to outside parties, with the exception of trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

We use cookies to understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

We will not use your information to contact you with marketing or promotional materials without evidence of explicit consent.

Find further information in the full policy, outlined on this page.

Our Data Protection Officer, Heather Barnes, can be contacted directly by emailing heather@hjbacc.co.uk.

What information do we collect?

We collect information from you when you fill out a form.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address or phone number. You may, however, visit our site anonymously.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

; To improve our website
(we continually strive to improve our website offerings based on the information and feedback we receive from you)

; To improve customer service
(your information helps us to more effectively respond to your customer service requests and support needs)

We will not contact you with marketing or promotional emails without explicit consent. If you wish to unsubscribe, please contact our Data Protection Officer, Heather Barnes (heather@hjbacc.co.uk).

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Database, only to be accessed by those authorized with special access rights to our systems, and are required to keep the information confidential.

After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be kept on file for more than 60 days.

You have the right to complain to the Information Commissioner’s Office if you believe there to be a problem in the way we are handling your data.

If you would like to withdraw your consent to be contacted by The Peacock at Rowsley, please email reception@thepeacockatrowsley.com, or write to us at:

The Peacock at Rowsley, Bakewell Road, Derbyshire, DE4 2EB, UK

Do we use cookies?

Yes.

Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser, capturing and remembering certain information.

We use cookies to understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

Google Analytics

This website uses Google Analytics to help analyze how users use the site. The tool uses “cookies,” which are text files placed on your computer, to collect standard Internet log information and visitor behavior information in an anonymous form. The information generated by the cookie about your use of the website (including your IP address) is transmitted to Google. This information is then used to evaluate visitors’ use of the website and to compile statistical reports on website activity for The Peacock at Rowsley.

We will never (and will not allow any third party to) use the statistical analytics tool to track or to collect any Personally Identifiable Information of visitors to our site. Google will not associate your IP address with any other data held by Google. Neither we nor Google will link, or seek to link, an IP address with the identity of a computer user. We will not associate any data gathered from this site with any Personally Identifiable Information from any source, unless you explicitly submit that information via a fill-in form on our website.

For more information about Google Analytics, view their terms of service here:

http://www.google.com/intl/en_uk/analytics/tos.html

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third Party Links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Childrens’ Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Cancellation & Refund Policy

Cancellations must reach us by midnight 48 hours prior to the date of arrival. If cancelled within the cancellation policy you will be charge the first nights accommodation.

A £50.00 non-refundable deposit will be taken for Friday night and Saturday night bookings, and all those made through third party sites.

We do not accept children on Friday and Saturdays, so no cots or extra beds are available during these periods.

Your Consent

By using our site, you consent to our websites privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.

Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information below.

The Peacock at Rowsley,
Bakewell Road,
Derbyshire,
DE4 2EB,
UK

Telephone: 01629 733 518
Fax: 01629 732 671
Email: reception@thepeacockatrowsley.com

If you have questions concerning our privacy policy, please contact us to discuss them.